Jl. Gajah Mada No. 20, Petojo Utara, Gambir, Jakarta Pusat, 10130
Contact the Nutrisipria team in Jakarta
Reach us for product questions, availability checks, or ingredient details. We answer during business hours, Monday to Friday, 9:00 AM – 6:00 PM.
A specific question gets a faster, more useful reply
We are a small team at the Gajah Mada address, not a call centre. A message that names the product, the format you are considering, and the nutrient you are asking about usually gets answered in one pass instead of three. That is the whole reason this page exists: to route your question to the person who can actually read the label and answer it.
Natural supplements for men is a crowded shelf in Indonesia, and a good share of what you see online is written by people who never opened the bottle. Our answers stick to what the ingredients, amounts, and serving details actually say.
Visit the counter
Jl. Gajah Mada No. 20, Petojo Utara, Gambir, Jakarta Pusat, 10130
Three ways to reach the team
Pick the channel that matches your question. Short availability checks move fastest by phone; anything that needs a written answer belongs in email.
Phone — availability and short questions
Call +62 21 388 6299 during business hours. Best for stock checks and quick questions about format or serving size. If you are planning to travel to the address, ring first — stock moves and we would rather save you the trip.
Email — ingredient and comparison questions
Write to [email protected] for anything with detail in it: ingredient questions, comparisons between two products, or a formula we do not currently stock. Include the product name if you have it. Email is also the right choice when you want a written record of the answer.
The counter — labels in your hands
Walk-in customers can read a label directly, which is often faster than describing a bottle over the phone. If you want to see a specific item, confirm it is in stock before you travel.
What we can answer, and what we cannot
Knowing the boundary in advance saves you a wasted message. Everything on the list below is a fair question for us, in any of the three channels above.
Nutrisipria — Jl. Gajah Mada No. 20, Petojo Utara, Gambir
Jakarta Pusat, 10130. Open Monday to Friday, 9:00 AM – 6:00 PM.
Fair questions
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Product ingredients and amounts
Which nutrients are in a men's vitamin supplement, at what amounts, and in what form the label lists them. If you are comparing two bottles, say so — a side-by-side answer is shorter than two separate ones.
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Format and serving details
Capsule or tablet, how many per serving, how a serving is meant to be taken, and how many servings a pack holds. These are label facts and we will read them straight back to you.
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Availability and what is in stock
Whether a specific item is on the shelf today, and whether more is on the way. This is the question phone handles best, because the answer changes hour to hour and nobody wants to read a stale status page.
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How two products differ
Why a men's vitamin supplement and an energy and endurance supplement are built differently, what each is meant for, and where the two overlap. We will tell you which one a question belongs to, even when the answer is neither.
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What an ingredient is commonly associated with
We can explain what general reading says about a nutrient, and we will say plainly when a claim is stronger than the evidence behind it.
Outside our remit
We do not give medical advice, we do not diagnose anything, and we do not recommend a product for a health condition. Natural supplements for men are sold as supplements, not as medicine. If your question touches prescription medication or an existing condition, it belongs with your doctor or pharmacist — and if you ask us one, we will say so rather than guess. That boundary holds on every channel on this page.
Before you write
Have the product name, the format you are considering, and your question ready. If you are comparing two items, mention both. If your question is about a nutrient amount, say which one. That level of detail turns a three-message exchange into one reply, which is better for both of us.
Response times
Email usually gets a reply within one to two business days. Phone calls are answered during business hours and may go to a message when the counter is busy — leave your number and the product name and we will call back. We do not run an automated ticketing system, so a real person reads what you send.
Prefer to skip the form? Call +62 21 388 6299 or write to [email protected] directly.
Visiting the address
We are at Jl. Gajah Mada No. 20, Petojo Utara, Gambir, Jakarta Pusat, 10130. Walk-in customers can look at labels directly, which is often faster than describing a product over the phone. Reading a serving table in your own hands beats any description we could give you.
If you want to see a specific item, confirm it is in stock before you travel. Stock moves through the week, and a two-minute call is cheaper than an hour in Jakarta traffic.
Questions we get asked most
The short answers, so you can skip a message entirely if one of them already covers your question.
Read the vitamin and mineral guideCan you tell me which vitamins and minerals for men are in a specific product?
Yes. Send the product name and we will read the ingredient list and amounts back to you, including the form each nutrient is listed in. If you are weighing two bottles against each other, name both and we can put the two lists side by side in one reply.
How do I find out whether an item is in stock before I travel?
Call +62 21 388 6299 during business hours. Availability is the one question that changes by the day, so a phone call is more reliable than a written reply that may already be out of date by the time you read it.
Can you recommend something for a health problem I have?
No, and we will say so rather than guess. We do not give medical advice, do not diagnose, and do not recommend a product for a condition. Questions about interactions with prescription medication belong with your doctor or pharmacist.
Do you cover men's health support topics anywhere on the site?
Yes. The vitamin and mineral guide explains what common nutrients are and how labels list them, the energy and endurance support page covers that side of the catalog, and healthy lifestyle notes collects the everyday context around supplements.
Still deciding what to ask about?
Browse the popular products for men first and note the names that catch your eye. A question that starts with a product name is the one that gets a one-pass answer, and the catalog is organised so you can see format and serving details before you write.
Browse popular products
Understand the label first
The guide explains how nutrients are named, what amounts mean, and why natural capsules for strength and vitality are not built the same way as a daily multivitamin.
Read the vitamin and mineral guide